BabyCenter needed a common and easy to access location for its global workforce to go to receive status information on its sites and services. Additionally, a system was required that would provide a unified way for employees to report potential issues to the 24x7 operations staff and also save a history of those reports. SSD was the solution.
What can SSD do? Provide users with an easy to understand dashboard detailing the status of all mission critical systems and services. Allow users to report potential issues in a standard fashion. Maintain a historical record of incidents and resolutions. Display a prominent global system alert to users. Provide an escalation path for users to follow when issues are encountered with services.
Send automated emails to users with status updates on incidents and scheduled maintenances. How can SSD be customized? Display your organization's logo on every SSD page. Hide or show the SSD navigation bar. Does SSD work on all browsers and platforms? SSD was built using the Foundation responsive framework and renders well on mobile, tablet and desktop browsers. With the best software for commercial service contractors.
Get a Demo. Customer Trust. Happy Techs. Stop leaving money on the table. Tiger Z on G2 Crowd. Do more with the team you have. Scott A on G2 Crowd. Easy, transparent pricing. ServiceTrade focuses exclusively on commercial service contractors. See improvements in weeks, not months.
Crystal W on Capterra. Trusted by. Joshua C on Capterra. It should be easier to run your service business. Let us show you how. Please select Good Information Warning Error. Base Services. Bentley Communities. Bentley Phone System. Online Product Documentation. Service Request Manager. Software Downloads.
Ad Hoc Design Review. Network Topology Service. OpenFlows WaterSight. Licensing and Access Management. Entitlement Management. Identity Management System. Role Based Access Control.
0コメント